A Day in the Life with Ted

Meet Ted, the Director of Technology Services at MSN. Ted oversees technology support to help us meet our client and organizational needs. Every day, he resolves tech problems and improves internal processes. 6:30 A.M.: I wake up and start my day with half an hour of exercise on my recumbent bike. Since I sit most of... Read More

A Day in the Life with John

This summer, MSN is thrilled to introduce dynamic team members through our new blog series:  A Day in the Life. We’ll share the daily routines, challenges, and laughs of our customer experience experts across each of our communication platforms. Meet John, one of our inbound phone support agents: 11:00 a.m.: This morning I wake up... Read More

A Day in the Life with Sue

This summer, MSN is thrilled to introduce dynamic team members through our new blog series: A Day in the Life. We’ll share the daily routines, challenges, and laughs of our customer experience experts across each of our communication platforms. Our first installment of A Day in the Life features Sue, one of our Ministry Team... Read More

Retail Evolution

“Retail is dead”; an article with this title ran in Forbes on May 16, 2017. The article went on to highlight a veritable who’s who of retail giants closing doors across the US. While the growth and dominance of a traditional brick and mortar shopping experience seem to be waning, there is one retail channel... Read More

Social Media Reporting [Infographic]

If your audience sees your posts every day, they’ll want to engage more. The more they engage, the more they’ll share with their friends. This leads to higher reach and more followers. That’s how social media works. That’s why it matters and that is why we are committed to creating engaging content every day for... Read More
teamwork

The Happy Medium of Teamwork

“If you want to go fast, go alone. If you want to go far, go as a team.” This was one of the quotes I had written down when our Marketing Support Network leadership team had the opportunity to attend an off-site leadership seminar a few weeks ago. I had heard variations of it before,... Read More
1 2 3 6