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Social Media

Crowd Thread is Marketing Support Network’s integrated solution for social media marketing and management provides the perfect balance of customer service and marketing on your social channels. For success in your social presence, we leverage our values, people, service and innovation for your brand movement. Our expertise in social communication engagement to grow your crowd results in improved productivity, sales, data and customer happiness.

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Education

Your brand has a great story behind it. Tell it by creating relevant content that engages your crowd, increases brand awareness, and starts genuine conversation that will make you a thought leader in your industry. Use social media to help your followers learn about your brand, your vision, and the great work that you do.


Lead Generation

Through your social presence, you can develop leads that will increase sales and drive conversions directly to your website. By constantly asking questions and participating in a variety of conversations, your potential customers will continue to engage with you, creating an environment to influence others by recommending your brand, product, or service on social media.


Marketing

Integrating your marketing with your social media will improve your sales. With social media, you have the ability to personalize and target your customer base to increase engagement and retention. With this holistic strategy in place, your social media will help you build better relationships with your customers and create brand advocates.


Engagement

By seeking out and interacting with individuals, organizations, and companies, you have the capability to create genuine conversations that will help connect you with others that share the same passion for your mission. Social media is public-facing two way communication. Make sure that your presence is active, personal, and responsive. People prefer a brand that doesn’t feel robotic.

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Why Choose Social Media?

Increase Customer Satisfaction

Your customers are asking questions and you need to be the one to answer them before your competitors do.

Make One-on-One Connections

The most important relationships that you have are the ones with your customers. Connecting and understanding what they need will help you build a better brand and a loyal customer base.

Instant Conversation and Response

Through social media you have the ability to instantly connect with your customers to directly meet their needs with timely engagement and response.

Why Marketing Support Network?

  • We offer a unique and personalized approach that will set you apart from your competitors
  • Over 30 years of experience in marketing and customer support
  • We get to know your organization so we can reflect your core values, culture, and mission
  • Experienced staff
  • Live monitoring service to quickly respond and give feedback to your crowd across all channels

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