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The best choice
for your business partnerSince 1982, Marketing Support Network has helped organizations improve their customer support, sales & marketing, and lead generation to grow their business.
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Inbound Contact Center
Real People. Cutting Edge Solutions. 24/7.
MSN’s quality multi-channel response increases customer satisfaction, streamlines your internal process and reduces costs. -
Outbound Contact Center
Our customized campaigns put you in the right place at the right time to make sales now and nurture prospects to grow your pipeline for the future.
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Live Chat and Email Support
We connect with your customers real time to increase your bottom line. Our capability to immediately react to your customers and prospects through online channels makes the most of every opportunity.
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Fulfillment Services
One day turn around guarantee with an approach that reinforces your brand and the capability to fully integrate fulfillment with our other customer service response channels for a seamless, immediate customer experience.
[+] MSN News & Events
MSN CELEBRATES HR DIRECTOR RECEIVING LEADERSHIP AWARD
Jan Mackowiak, The Human Resources Director at Marketing Support Network was surprised today. Pittsburgh Business Times representatives came to our office Read more...
[+] MSN Blog
7 February 2012: Bad Customer Service: The Silent Brand Killer
I was having coffee with a client last week, and we discussed the real silent killer in business. It’s not cigarettes, or pesticides, toxic chemical spills or somethin... Read more
3 February 2012: Road Food Top Ten #6 Woodman’s of Essex and The Clambox
I lived in New England for almost four years. While I lived in Harvard Square for about a year, it was the time I spent in NH and the north shore of Massachusetts that I ... Read more
1 February 2012: Excellence is a Habit
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle... Read more
27 January 2012: Roadfood Top Ten #7 – Places That Apparently Aren’t There Anymore: Yoken’s, The Mansion House, Zinn’s, Speck’s, The Fort Side Inn, Del’s, and More
I wrote my top 25 road food restaurants earlier last year. My dad used to say, “The only thing permanent is change.” The only thing that never changes is God,... Read more
26 January 2012: How to Build Stronger Email Relationships
Email Ain’t Dead. In fact, it is still the number one way people share information according to AOL/Nielsen. In the Special Report: 5 Steps to Building Stronger Email... Read more
