Published by admin on 03 Oct 2013
Some days I get home from work after sitting all day and I am tired, so tired I don’t feel like doing anything. I have asked my self how I could be so tired because I was sitting all day, but maybe I am tired FROM sitting all day. During the time when we were first thinking about our Workplace Revolution project I started hearing great things from some of my friends about standing desks. Not only does research show that sitting all day is unhealthy I was feeling the effects myself, so a standing desk sounded intriguing. Our work as a contact center requires most of our staff to be stationary the majority of the day. We decided to look at how standing desks could be implemented in the contact center environment for employee health and wellness, but also to increase engagement and productivity.
The Mayo Clinic reports that sitting for long periods of time can be associated with metabolic issues, blood pressure problems, high blood sugar, excess body fat, high cholesterol, increased risk of heart disease and cancer. Other studies show that extended sitting can cause fatigue, back problems, diabetes and a host of other dangerous and uncomfortable conditions. Those that use standing desks burn 33% more calories in a day, report improved health, improved mood and increased energy and focus. If these results were true then implementing standing desks would meet our Workplace Revolution goals; beneficial for our employees and beneficial for our company and clients with increased productivity and performance. Check out our educational information sheet for more information.
Our team reports about their standing desks:
“I love my new standing desk! I have more energy throughout the day because of the option to stand. Since a recent back surgery having the option to stand and switch positions assists me in following my Doctors orders in keeping my back healthy for my future.”-Mickie Watters, Inbound Agent
“My new standing desk is awesome! I love the fact that I can stretch and have lots of energy through my work week. I told my nurse I use a standing desk at work and she gave me a thumbs up!”-Melissa Parker, Inbound Agent
We began our standing desk process by researching best practices for standing desk implementation and usage. We took that research and created a model for implementation and a document that suggests best practices for our team members that choose to convert their station to a standing desk. We wanted to ensure that we provided the tools to make this a safe transition with education about the ways to maximize the benefits of their standing desks. Check out our best practice document for our team members who chose to convert their station to a standing desk.
We tested the conversion on a vacant station and researched the best higher chairs that could be used at the stations as well as antifatigue floor mats. We settled on the most affordable comfortable chair and a comfortable floor mat.
One of our workplace goals is affordability. There is certainly a cost associated with setting up a standing desk station because we had to purchase both the chair and floor mat for a total of $194.08 per station. This is affordable, but we decided to implement the stations in phases to spread out the cost and minimize any potential disruption to daily work activity.
We then sent out a launch email to our team asking for volunteers for our pilot launch of 3 stations. We expected a few people to respond and that most would not be interested in, or educated on, the benefits of a standing desk at this point. We immediately received over 20 requests for standing desks! Some people shared with us medical concerns that would be helped by a standing desk option. We knew at that moment that we were offering something valuable to our team. We created a list in order of response and piloted the three stations with the first three responders. To convert the stations we followed a simple process:
- We talked with the individual who requested the desk to discuss the best practices and make sure that a standing desk was a good fit for their needs.
- We measured their height and established the ideal location for the desk height to create optimal ergonomics.
- We adjusted the desk height.
- We installed the chair and floor mat.
- We provided education and a best practice document on how to utilize their station for optimal benefit.
- We followed up to make sure they were comfortable at their station and to see if they had any additional questions or feedback.