Strategic Partnerships

MSN works with our strategic partners to provide our clients with additional supports and solutions that can be seamlessly integrated with our services. Our partners work closely with us to address your needs and to further streamline your internal process.

Enjoy the benefits of our strategic partner services that are a compliment to our offerings. Contact your MSN account manager to learn more.

Our Partners

iContact logoiContact

iContact's proven and industry-leading email marketing software empowers businesses to engage, educate and retain customers, targeted prospects and website visitors – and ultimately maximize ROI. With headquarters in Raleigh-Durham, NC, since 2003, iContact currently provides email marketing software to over 600,000 users across the globe. MSN partners with iContact to provide training and campaign management to help your in house staff maximize the benefits of email marketing.

Fresh Address logoFresh Address

FreshAddress helps companies and nonprofits build, clean, and update their email address lists. Founded in 1999 and based in Newton, MA they are the original developer and U.S. patent holder of email change of address (ECOA) technology. Other services include B2B & B2C email appending, postal appending, email list audit & hygiene services, real-time email address correction services, and email database consulting. MSN partners with FreshAddress to provide a comprehensive suite of services to help companies build, clean, and update their email address lists.

Sage ACT! logoACT!

Marketing Support Network is Sage Software, authorized Certified Consultant. We offer a wide variety of services for ACT! users including:

  • Installation of your software
  • Customization of ACT! to match your company's sales processes
  • Training of your sales staff and database administrators
  • Consulting on database migrations and upgrades

 We can provide guidance on everything from your initial setup through customizing Sage ACT! and add ons to meet your specific needs.

salesforce logoSalesforce

Marketing Support Network is certified in the Salesforce.com platform to enable users take full advantage of Salesforce CRM and Force.com for our clients. We are trained to customize, to integrate, to code, and to design—with real-world examples and a hands-on approach.

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Why MSN?

  • Low abandon rate and call wait times
  • Ongoing quality assurance program
  • 24/7/365 Operation
  • Experienced account representatives (average 4 years at MSN)
  • Designated Targeted Service Team (TST)
  • Fast implementation and scalability
  • Completely customized technology and reporting solutions available
  • Fully integrated customer experience: voice, chat, email